Frequently Asked Questions (FAQs)

1) Who is the primary recipient of this service?
The primary recipient of CIBC Network consultation is the early care and education providers receiving funds from the CDE Early Education Support Division. The provider/teacher must have in the program a child for whom there is concern related to inclusion and/or challenging behavior.

2) What geographical areas does the project serve?
The CIBC Network serves programs and providers throughout California with a focus on areas that do not currently provide similar consultation services. If a community has a similar consultation service, we will refer program providers and teachers to their local consultation services.

3) Are there priorities for recipients of consultation?
At this time, the priorities are those licensed and local education agency-operated early care and education providers/programs funded by the Early Education Support Division: California State Preschool (CSPP), Center-Based Child Care – Infant Toddler (CCTR), Migrant Center Based (CMIG), and School Age Family Education Program (CalSafe).

4) What type of background information will consultants receive to help with their initial meeting with the provider?
CIBC Network staff will collect initial information through a request form and a follow-up phone discussion. Information collected will include the type of program, age of the children served in the classroom and type of presenting issue, existing relevant services available at the site, and the demographics of the provider setting.

5) How will parents be involved in the technical assistance and/or consultation with the provider?
Technical assistance and consultation are targeted to the early care and education provider. CIBC does not provide direct assessment or support to individual children or parents.

6) Can parents request technical assistance (TA) for the program their child attends?
Consultation requests must come from ECE programs since the purpose of the CIBC Network is to assist and enhance ECE providers’ or teachers’ capacity to teach effectively with children who have a wide range of behaviors and developmental needs. Parents are encouraged to discuss any concerns directly with their child’s teacher, site supervisor, or program director. Parents are welcome to explore the CIBC website, and they may share the CIBC information with the child’s education/care provider.

7) Is there a limit to the technical assistance and/or consultation available to the provider through this project?
Typically, CIBC can provide a range of one to six consultation sessions per site request. The total number of visits is based on the site’s needs as determined and approved by CIBC WestEd staff.

8) If a consultant recommended a goal, strategy, or resource that the teacher didn’t agree with, would the teacher have to do what the consultant says?
CIBC technical assistance is voluntary. Consultants facilitate problem solving, reflective discussions, and collaborative action plans in a working partnership with teachers.

9) If a consultant is not available in the county where TA is requested, how does CIBC provide consultation?
The CIBC Network continues to grow, and we are actively recruiting qualified consultants in all counties throughout California. If we are not able to provide on-site consultation, CIBC team staff can provide TA via phone and e-mail to the program.

10) Can you provide TA to programs not funded by EESD?
CIBC staff may provide technical assistance in the way of information and resources to any program that contacts us via the website, e-mail or toll-free phone line. We can provide on-site consultation at no cost only to EESD funded programs at this time. Programs may contact CIBC to discuss fee for services options.

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